No Return Policy for Customized Products
We do not accept return nor exchange for customized products. Not unless, it arrived damaged or defective.
Exchange Policy for Customized Products
We only replace/exchange items if they are defective or damaged. If you need to exchange it for the same item, send us an email at connect@blazonhero.com documenting the proof of damaged items. It can be pictures or videos of the received item.
We do not exchange with different sizes other than what is specified in the order. If a different size is needed, customer can place a new order.
Our exchange policy lasts only for 30 days. Check your parcels upon arrival. If 30 days have passed since your purchase, we can’t offer you an exchange.
Need Assistance
Contact us at connect@blazonhero.com for questions related to NO RETURN only exchange for same item policy.
We would love do better and would like to hear your concerns and feedback.
Subscription Terms and Condition
1. Introduction
1.1. These Terms and Conditions (“Terms”) govern the use of the BlazonHero.com Subscription Payments feature (“Subscription Payments”) between website designer (“BlazonHero”) and clients (“Clients”) on the BlazonHero.com platform (“the Platform”).
1.2. By using Subscription Payments, you agree to be bound by these Terms, BlazonHero.com’s general Terms and Conditions, and any other terms and conditions, policies, or agreements that apply to the use of our Platform.
1.3. BlazonHero.com reserves the right to modify these Terms at any time. We recommend that you check these Terms periodically to ensure that you are aware of any changes.
2. Subscription Payments
2.1. Subscription Payments is an optional feature designed to facilitate the automatic recurring payment of subscription-based services between BlazonHero and Clients on the Platform.
2.2. By using Subscription Payments, the Client authorizes BlazonHero.com to send instructions to the financial institution that issued the Client’s card or holds their PayPal account to take payments from the Client’s card or PayPal account in accordance with the terms of the agreement between the Client and BlazonHero.
3. Consent and Authorization
3.1. Clients using Subscription Payments provide their explicit consent for BlazonHero.com to initiate payment(s) on their behalf by agreeing to the following statement: “I authorize BlazonHero.com to send instructions to the financial institution that issued my card or holds my PayPal account to take payments from my card account or PayPal account in accordance with the terms of my agreement with the selected BlazonHero.”
3.2. Clients must provide a verified payment method (either a credit card or PayPal account) to use Subscription Payments. Clients are responsible for maintaining the accuracy and validity of their payment method information.
3.3. Clients or BlazonHero modifying Subscription Payment Terms, Pricing or Frequency provide their explicit consent for BlazonHero.com to initiate payment(s) on their behalf, in similar regard to clause 3.1.
4. Payment Frequency
4.1. The frequency of Subscription Payments may be set as monthly, yearly, or weekly, as agreed upon by both the BlazonHero and the Client. The agreed-upon payment frequency will be specified in the subscription agreement between the BlazonHero and Client.
4.2. The Client’s payment method will be charged automatically according to the agreed-upon payment frequency. Clients are responsible for ensuring sufficient funds are available for the payments.
5. Cancelling Subscription
5.1. Either party may pause the subscription agreement at any time. Cancelling of the subscription agreement will result in the termination of the next subscription billing cycle, and no further payments will be processed unless the subscription is resumed by the Client. To cancel subscription. Login to your Account page, Go to Manage Subscription. Click on Subscriptions tab. Scroll down and select Cancel Subscription. Enter reason for cancellation and click, Yes, Cancel. You will receive a confirmation email of your cancellation. No Refunds: All subscription set-up fees are non-refundable.
5.2. Any disputes or refund requests regarding Subscription Payments must be raised and resolved in accordance with BlazonHero.com’s general Terms and Conditions and dispute resolution process.
6. Liability and Indemnity
6.1. By using Subscription Payments, BlazonHero and Clients agree to indemnify and hold harmless BlazonHero.com, its affiliates, and their respective officers, directors, employees, and agents from any claims, demands, losses, liabilities, or expenses, including reasonable attorney fees, arising out of or in connection with the use of Subscription Payments or any breach of these Terms.
7. Governing Law and Jurisdiction
7.1. These Terms shall be governed by, construed and interpreted in accordance with the laws of the jurisdiction in which BlazonHero.com is incorporated, without regard to principles of conflict of laws. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the competent courts of that jurisdiction.
8. Contact
8.1. If you have any questions about these Terms or your use of the Subscription Payments, please contact us at connect@blazonhero.com